Website and App Privacy Policy

INTRODUCTION

Crofter Market, LLC ("we" or "us" or "our" or "Crofter Market") respects your privacy as one of our users ("user" or "you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our app or services offered through our app, or utilize our services in any other media form, media channel, mobile website, or mobile application related or connected thereto (collectively, the "App" or the "Services").

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the App or use the Services, but please also share with us your concern(s) as we would like to know how we can better serve you.

This Privacy Policy is effective as of the "Last Updated" date below. We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the "Last Updated" date of this Privacy Policy. Any changes or modifications will be effective immediately upon posting the updated Privacy Policy on the App, and you waive the right to receive specific notice of each such change or modification.

You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the App or the Services after the date such revised Privacy Policy is posted or by attending or participating with any of our events, activities, or classes offered or provided to you or others.

COLLECTION OF YOUR INFORMATION

To help us provide Services and conduct our business, we may collect information about you in a variety of ways. Our Services are mainly provided to two types of users, "Producers" who post products for sale on the App, and "Consumers" who purchase the products or offerings of Producers. This Privacy Policy applies to both types of users, and if there is not specific delineation for how the information is collected or used based on the user, it should be construed to apply to both types of users.

The information we may collect on the App or through the Services includes:

Personal Data

Personally identifiable information of you, such as your name, billing address, email address, third-party account number(s), passwords, telephone number, and demographic information, such as your age, gender, hometown, and interests, that you voluntarily give to us when you register for an account on our App, utilize our Services, or otherwise choose to participate in various activities related to the App. You are under no obligation to provide us with personal information of any kind, however your refusal to do so may prevent you from using certain features of the App or the Services and you may be unable to receive the benefit of the Services offered. You also will not be able to register for an account with the App.

Producers

We may also keep and process any information required for legal or tax compliance.

Consumers

In order for a Producer to fulfill your product, Crofter Market must share your information with the Producer. Crofter Market does not audit or verify how the Producers utilize the information obtained from the Consumers. Each Consumer agrees to independently verify the terms, conditions, and privacy policies of each Producer or the business they work with.

Derivative Data

Information our servers or software program may automatically collect when you access the App or utilize Services or your account, such as your IP address, your browser type, your operating system, your access times, and the pages you have viewed directly before and after accessing the App or the Services. If you are accessing the device from a mobile application, this information may also include your device name and type, your operating system, your phone number, your country, your information made accessible on the device, and other interactions with the application and other users via server log files, as well as any other information you choose to provide. This information may be collected for both Consumers and Producers.

Financial Data

Financial information, such as data related to your payment method (e.g. valid credit card number, card brand, expiration date, billing address, name on credit card, etc.) may be collected when you purchase, order, receive a refund, or request information about our Services or otherwise access anything from the App. With most of the financial information, such information is stored by our payment processor. We may utilize Ziftpay for payment processing, and Ziftpay may store your information in accordance with their privacy policy. Please review Ziftpay's privacy policy for further information about how they handle and treat your information and contact them directly for responses to your questions. Please understand that when you make a payment from our App, you will be providing financial information to a third party.

Third-Party Data

Information obtained from third parties connected to the App, such as plug-ins, payment providers, contact us forms, or other services or software offered or provided by third parties. Please understand that when you access the App, third parties do collect and transmit information in accordance with their privacy policies.

Cookies and Analytics

This App may use cookies and other analytical tools to track a user's use and experience with the App. Such information may include pages you visit, length of time on the pages, whether you purchase products or sign up for an account, information provided by third party services, and information that identifies statistically probable location, gender, age and other personal information by noting your browsing activities and comparing it to statistical trends. This information is collected for anyone that visits the App or utilizes the App in any way.

USE OF YOUR INFORMATION

Having accurate information about you permits us to provide you with a smoother, more efficient, and more customized experience and helps us to identify ways that we can improve and tailor our services. Specifically, we may use information collected about you via the App to:

• Create and expand our Services and other offerings;
• Provide product links that are relevant for your needs or wants;
• Provide access to your account, maintain your account, and handle inquiries, purchases, or other transactions initiated in your account, including without limitation communications between us;
• Comply with legal obligations and respond to subpoenas;
• Update our App or Services to better suite your preferences;
• Compile statistical data and analysis for use internally or with third parties;
• Deliver targeted advertising, coupons, newsletters, and other information regarding promotions and the App to you;
• Email you regarding your Services, account, or other contact requests;
• Enable Consumers to receive and use information from a Producer;
• Fulfill and manage purchases, orders, payments, and other transactions related to the App or the Services;
• Generate a personal profile about you to make future visits to the App more personalized;
• Increase the efficiency and operation of the App;
• Monitor and analyze usage and trends to improve your experience with the App;
• Notify you of updates to the App or our terms, conditions, or Privacy Policy;
• Offer new products, services, and/or recommendations to you;
• Perform other business activities as needed;
• Monitor to help prevent fraudulent transactions, monitor against theft, and monitor to help protect against criminal activity;
• Process payments and refunds (if approved pursuant to our Terms and Conditions);
• Request feedback and contact you about your use of the App;
• Resolve disputes and troubleshoot problems;
• Respond to customer service requests;
• Send you a newsletter;
• Solicit support for the App;
• Suggest ways for you to share the App and course information with friends or family; or
• Otherwise offer our Services.

We license our software and Services to other entities or affiliates, and you agree that if you utilize our software or Services through other entities or affiliates that you consent to our sharing of your information with them as necessary to allow them to provide you with the Services and any of the uses described above. As licensees, they do not obtain additional permissions to use the information in methods not allowed by this Privacy Policy.

DISCLOSURE OF YOUR INFORMATION

We may share information we have collected about you in certain situations. Your information may be disclosed as follows:

By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process, to investigate or remedy potential violations of our policies, to comply with our legal obligations, to have attorneys review our legal obligations, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection.

Third-Party Service Providers

We may share your information with third parties that perform services for us or on our behalf, including payment processing, data analysis, analytics, contractors, App plug ins, email delivery, hosting services, customer service, and marketing assistance.

Marketing Communications

With your consent, or with an opportunity for you to withdraw consent, we may share your information with third parties who assist us with marketing purposes, as permitted by law.

Interactions with Consumers

If a Consumer interacts with a Producer, the Producer may obtain or access personal information about the Consumer that the Consumer shares with them. We are not responsible for what information a Producer obtains, uses, or processes while interacting with you.

Online Postings

When you post comments, contributions or other content about us on social media or other online locations (such as reviews), your posts may be viewed by all users and others on the internet and may be publicly distributed outside the App in perpetuity.

Links

Our App may include links or other information that enable you to visit third-party websites. When you select such a link, some information about you or your visit to the App is communicated to the host of the link. The information collected and used is governed by those controlling the site(s) associated with the links, and you should review the privacy policies associated with such links prior to making any purchases from or using the services associated with the links.

Related Companies

We may share your information with our related companies or those who receive a license from us, in which case we will require those related companies to honor this Privacy Policy. Related companies include (if any) a parent company, any subsidiaries, joint venture partners, licensees, or other companies that we control or that are under common control with us.

Business Partners

We may share your information with our agents and business partners to offer you certain products, services or promotions.

Other Third Parties

We may share your information with advertisers and investors for the purpose of conducting general business analysis. We may also share your information with such third parties for marketing purposes, as permitted by law.

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party. You acknowledge that such transfers may occur and that the transferee may decline to honor commitments we made in this Privacy Policy.

Not Responsible for Third Parties

We are not responsible for the actions of third parties with whom you share personal or sensitive data, and we have no authority to manage or control third-party solicitations. If you no longer wish to receive correspondence, emails or other communications from third parties, you are responsible for contacting the third party directly.

TRACKING TECHNOLOGIES

Cookies and Web Beacons

We may use cookies, web beacons, tracking pixels, and other tracking technologies on the App to help customize the App and improve your experience. Most browsers are set to accept cookies by default. You can remove or reject cookies, but be aware that such action could affect the availability and functionality of the App. You may not decline web beacons. However, they can be rendered ineffective by declining all cookies or by modifying your web browser's settings to notify you each time a cookie is tendered, permitting you to accept or decline cookies on an individual basis.

Internet-Based Advertising

Additionally, we may use third-party software to serve ads on the App, implement email marketing campaigns, and/or manage other interactive marketing initiatives. This third-party software may use cookies or similar tracking technology to help manage and optimize your online experience with us. For more information about opting-out of interest-based ads, visit the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

Website Analytics

We may also partner with selected third-party vendors, to allow tracking technologies and remarketing services on the App through the use of first party cookies and third-party cookies, to, among other things, analyze and track users' use of the App, determine the popularity of certain content and better understand online activity. By accessing the App, you consent to the collection and use of your information by these third-party vendors. You are encouraged to review their privacy policy and contact them directly for responses to your questions. We do not transfer personal information to these third-party vendors. However, if you do not want any information to be collected and used by tracking technologies, you can visit the third-party vendor or the Network Advertising Initiative Opt-Out Tool or Digital Advertising Alliance Opt-Out Tool.

You should be aware that getting a new computer, installing a new browser, upgrading an existing browser, or erasing or otherwise altering your browser's cookies files may also clear certain opt-out cookies, plug-ins, or settings.

THIRD-PARTY WEBSITES

The App may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the App, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information. We do not guarantee any policies or practices of companies associated with links provided on the App, and all such links are provided for your convenience only.

Before visiting and providing any information to any third-party websites, you should inform yourself of the privacy policies and practices (if any) of the third party responsible for that website, and should take those steps necessary to, in your discretion, protect the privacy of your information. We are not responsible for the content or privacy and security practices and policies of any third parties, including other sites, services or applications that may be linked to or from the App.

SECURITY OF YOUR INFORMATION

We may use administrative, technical, and/or physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information, and you do so not relying on us to guarantee or warrant the security of any information you share with us.

POLICY FOR CHILDREN

We do not knowingly solicit information from or market to children under the age of 13. Rather, we work to conduct all business and online transactions with adults. If you become aware of any advertising or efforts directed at children under age 13 or any minors, please contact us using the contact information provided below.

We do not knowingly use any information about children under age 13 for marketing or solicitation purposes and the personal information of a child under age 13 will not be knowingly used by us. We do not knowingly send advertisements to children under age 13. If you become aware of any use of the personal information of a child under age 13 outside the scope of providing a course the child is enrolled in, please contact us using the contact information provided below.

CONTROLS FOR DO-NOT-TRACK FEATURES

Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. No uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online if our software does not recognize the request. Most web browsers and some mobile operating systems include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. If you set the DNT signal on your browser, we will only respond to such DNT browser signals if our software recognizes the request.

OPTIONS REGARDING YOUR INFORMATION

Emails and Communications

If you no longer wish to receive correspondence, emails, or other communications from us, you may opt-out by contacting us using the contact information provided below or selecting the 'unsubscribe' option in the communication you received.

If you no longer wish to receive correspondence, emails, or other communications from third parties, you are responsible for contacting the third party directly.

CALIFORNIA PRIVACY RIGHTS

California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.

OTHER LEGAL RIGHTS

Various states, countries, or jurisdictions provide their residents or citizens with certain additional legal rights. We fully intend to provide all users with the full rights granted by the various jurisdictions, and we will comply with legal obligations and rights that apply to a company of our size, location, and type. You may let us know of any rights you intend to exercise by contacting us at the information provided below, and we will review the applicable requirements and process your request accordingly. To the extent that any provision of this Privacy Policy conflicts with the laws of any other state or jurisdiction, the more stringent or strict standards will apply, and nothing contained herein should be construed as an attempt to circumvent or not follow applicable law.

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

Crofter Market, LLC
[email protected]